Senior Manager Customer Technical Support
VITAS can help patients and their families seeking hospice and palliative care in the face of terminal illness. For more information, call 866.500.4352.
▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ ►►► Sr. Level Healthcare Industry Human Resource Management Executive ◄◄◄ ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ Results-driven Senior-level Healthcare Industry Human Resource Management Executive with diverse experience in competitive industries and record of achievement in leading companies to unprecedented growth. Proven excellence in driving Infrastructure Development, Operational Performance, Client Satisfaction, Revenue Assurance and Process Improvement Initiatives with strong financial capabilities. An entrepreneur and innovator with broad leadership expertise within startup, rapid growth situations and turnaround challenges with underperforming locations, developing programs to enhance internal efficiency/effectiveness. Strengths encompass: ▬▬▬▬▬▬▬▬▬▬ ⇨Executive Management/Administration ⇨Financial Results and Budget Accountability ⇨Vision, Leadership & Execution ⇨Staff Training and Development ⇨Product Development/Organic Growth ⇨Strategic Partnership Building ⇨Change Management/Transition Services ⇨Operations/Program Implementation ⇨Organizational Development ⇨Process Improvement/Best Practices ⇨Contract Negotiation/Management ⇨Governance and Compliance ⇨Customer and Vendor Relations ⇨Instructional Design/Strategies ⇨Collaborative Team Building Exceptional staff manager, developer and mentor. Possess an inclusive management style that encourages idea sharing, promotes and inspires exceptionalism in others. Highly proficient in technology-driven endeavors and in developing and implementing training programs and measuring their success. Expert communicator with ability to work with diverse groups and systematically cultivate and maintain long-term, collaborative relationships. Emphasis on being a catalyst for change and a driver of results, driven to improve processes and operations. Performance-oriented, driven by goals, timeframes and quantifiable benchmarks with strong integrity.
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