Founder and Managing Partner
Upserve is a hospitality company which provides restaurants, restaurant operations, restaurant marketing, and customer retention.
Comprehensive experience in revenue retention and growth, Customer Success and Tech Support leadership and operations, as well Organizational Development across SaaS and Telecommunications industries. Expertise in scaling Customer Operations in a startup environment with an eye toward maximizing customer satisfaction, revenue and logo retention. Principal strengths include KPI development, dynamic team leadership, employee development and career paths, and complete site strategy.
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