Senior Business Analyst
RightAnswers provides self-service and IT management content to enable help desk organizations to enhance their end-user support experience.
An accomplished professional with a Masters in Business Administration and 10 years experience in management and technology working as a delivery consultant, product developer and internal resource in public and private enterprises. Experience includes software customization and configuration, requirements elicitation and analysis, project management, product development, facilitation, reporting, test planning, Product Lifecycle Management, Asset Lifecycle Management, Customer Relationship Management, Portfolio and Project Management, and Business Process Management Systems.
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