Kenneth Gunderman Email Address

President and Chief Executive Officer

Uniti Group is an internally managed real estate investment trust.

Driven, transformative Vice President of Operations with 20+ years’ leadership experience in technology services and operations, coaching technical and customer support teams to thrive in environment of rapid evolution inherent to modern technological landscapes. Applies resourcefulness in conjunction Lean Six Sigma principles to optimize operations, assessing performance against company goals. Interprets analysis to executive leadership and partners, providing foundation for informed decision-making in support of growth and increased profitability. ●Grew profitability to 35% through reinvigoration of underperforming accounts ●Reduced incoming service calls by 30% through implementation of remote technical support program ●Increased revenue over $1M through creation of flexible service models to reach customers in remote locations ●Rehabilitated underperforming service teams through implementation of training and recognition programs Executive Value Offered ● Customer Service – Resolves service issues and enhances delivery to ensure satisfaction ● Leadership Development – Establishes opportunities and recognition for evolution and application of talent ● Lean Six Sigma Green Belt – Employs lean principles to refine quality from process to service ● Profitability – Optimizes operations and revitalizes customer relationships to boost bottom line ● Change Management – Inspires team excellence in environment of growth and transformation