Carrie French PMP Email Address

President and Founder

Uniti Group is an internally managed real estate investment trust.

30 years experience in the Telecommunications industry. Salesforce Executive Leader / Consultant: Salesforce Certified Administrator • 10 Years managing Salesforce for a mid-sized company across all major departments • Extensive experience mapping business processes and workflows to Salesforce technical solutions, providing end-to-end quote-to-cash solutions, across multiple business functions: Sales, Marketing, Accounting, Finance, Service Delivery, Operations, Engineering, NOC, Inventory, Critical Facilities, Fiber Build, Vendor Management, Billing. • High level of knowledge of Sales Cloud and Service Cloud environments and features. • Successful integration of 20 external systems with Salesforce, including Jitterbit middleware. • Successful integration of 15 Applications with Salesforce. • Successful migration of Salesforce Classic to Lightning • Extensive configuration experience with standard and custom objects, fields, workflows, validation rules, sharing rules, approval processes, Process Builder, Flows, profiles, permission sets. • Advanced knowledge of Dashboards, Reports, Views. • Completed implementation of SOX controls in Salesforce, achieving successful SOX audit results. • Established high quality processes for Change Management, Sandbox management, SOX, Agile/Scrum, Software Development Lifecycle Management (SDLC), Code Migration methodologies, Code Reviews, Unit testing/UAT management, High Level Assessment. Project Management Leader: PMP Certified (Project Management Professional) • 22 Years in Project Management across multiple industries • Experience delivering Project Milestones consistently On-Time, On-Budget, High Quality • Strong-Matrix Team Management across worldwide teams (North America, Europe, Asia) • Successfully managed multiple major software and hardware projects in parallel • Management of projects yielding up to $300 Million in Revenue with $100 Million Budget • Managed projects achieving Cost Reduction up to 71% and high Customer Satisfaction metrics • Extensive experience in Risk Management / Issue Management / Change Management • Successful TL9000 / ISO9001 Audit Results; recognized for Best-In-Class Processes • Quality Process Development / Improvements / Training • Successful Customer Metric Definitions / Measurements / Reports for Customer User Groups • Project Management Tools: Extensive experience with Inspire Planner, Work Relay, TaskRay, Asana, Jira, Milestones PM+, Microsoft Project, Microsoft Excel, Smartsheets, Sharepoint. Working knowledge of Basecamp, Primavera, SiteTracker, Agile Accelerator.