Head of Information Technology
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A confident, innovative & commercially-astute Agile Delivery Manager / Scrum Master / IT Leader with 25+ years’ experience across B2B, B2C, travel, financial, e-commerce, technology, SME and global corporate sectors. Pragmatic approach to applying best practice methods and frameworks to successfully realise both strategic and operational goals. ‘Hands on’ approach to successful transformational leadership, engaging with business stakeholders at C-level / Board & 3rd parties, delivering ‘fit for purpose’ processes & technology-enabled business change. Able to translate business requirements into tangible, realistic project deliverables and outcomes. Highly accomplished, able to design and execute effective project delivery strategies, vision & roadmaps, achieving desired outcomes through leadership of internal resources, experts & external partners. Experience of driving change management, business transformation, service transition, project strategies, IT service improvement, e-commerce portals, application rationalisation and business benefits realisation. Successfully-led complex and challenging transformational change programmes, including engaging with major multi-channel retailers / 3rd parties e.g. Sainsbury’s, Tesco, Virgin Money, Westpac. Key skills & business capabilities: Transformational Project & Programme Leadership - Agile Delivery Management / Scrum Master - Stakeholder Management and Engagement - Programme, Project & Portfolio Management - IT, Technology and Business Alignment - SDLC Management - Technology Evaluation, Review & Selection - Best Practice, PRINCE2, Agile, SCRUM, Waterfall - 3rd Party, Vendor & Supplier Management - Programme Governance - Onshoring and Offshoring Migrations - Budget Management & Financial Control - Global Teams Leadership and Management -Financial Regulatory Compliance, KYC, ALM - Fraud & Sanctions Integration, Compliance - SMART Goals Set-up & Performance Management - Troubleshooting and Problem Solving Skills
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