Operations Market Manager
Every day, the Kroger Family of Companies makes a difference in the lives of eight and a half million customers and 431,000 associates who shop or serve in 2,781 retail food stores under a variety of local banner names in 35 states and the District of Columbia. Kroger and its subsidiaries operate an expanding ClickList offering - a personalized, order online, pick up at the store service - in addition to 2,240 pharmacies, 785 convenience stores, 323 fine jewelry stores, 1,423 supermarket fuel centers and 38 food production plants in the United States. Kroger is recognized as one of America's most generous companies for its support of more than 100 Feeding America food bank partners, breast cancer research and awareness, the military and their families, and more than 145,000 community organizations including schools. A leader in supplier diversity, Kroger is a proud member of the Billion Dollar Roundtable.
I am a consistent, successful sales leader with a knack for understanding people at their core. I know what it takes to drive a business and most importantly I understand how to keep it moving. I am known for building and maintaining a strong customer base, keeping locations successful long-term, and teaching others. My customer service is second-to-none.My goal is to improve people's lives - both with what I do and in the manner I do it. Their happiness is my happiness.Recent highlights of my performance:- Directly mentored and coached three individuals who were promoted to Store Manager and received their own locations- Directly mentored and coached two individuals who were promoted to Market Manager- 90%+ quarterly audit score for 6 consecutive years- TCC Platinum Club Member – January 2015, December 2014, August 2014, May 2014, April 2011- Verizon Wireless A2B Certified – August 2014- Increased overall sales in a four-year period by 98.7% – 2011-2014- Increased overall gross profitability in the same four-year period by 62% – 2011-2014- Increased new activations by 60% in a one-year period – 2013 to 2014
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