Michael Cartoscelli Email Address

Senior Vice President of Retail Banking, Chief Retail Banking Officer

Tri Counties Bank provides a unique brand of Service with Solutions of banking services to consumer, small business and commercial clients in California.

“It is the responsibility of leadership to work intelligently with what is given, and not waste time fantasizing about a world of flawless people and perfect choices.” — Marcus Aurelius A flexible and innovative Servant Leader that produces results. Driven by a personal mission to help others realize their potential. Focus on Member and Employee Engagement... the winning recipe! Managing all aspects of the Member Experience. Delivering Continuity of Care across all delivery channels. "Leadership is not about being in charge. Leadership is about taking care of those in your charge." Simon Sinek Successful Executive Leader - getting results through Engaged Team Members. Digital Channels, CRM, ATM Strategy, Data Analysis, Engagement Solutions, Digital Transformation, Digital Banking Department, Call Center, Sales production, Sales Management, Recruitment, Employee Development, Human Resources, compliance, project management, customer segmentation. Honesty and Integrity are core principles and my foundation Specialties: Results through Leadership, Initiative, Partnerships, Influence and by Example Have thrived in all aspects of Banking/Credit Union; holding positions: teller, banker, branch manager, area manager, regional manager, Call Center/Digital Channels Manager, Customer Experience Manager, CRM manager, SVP, and Chief Retail Officer B.S. in Finance, M.B.A., PCBS Banking School Strong interpersonal and communication skills; verbal and written Goal, Results, Action, Health and People Oriented Self-Disciplined Possessing Depth and Breadth of Financial Services Experience, Proven and Successful Senior Leader; Results, Analytical, Pragmatic, Energetic & Mission Focused.