Nicole Gillard Bond Email Address

Head of Brand Communication and Customer Experience

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Throughout my career, my primary focus has revolved around driving transformative change in brands, businesses, cultures, and teams which has earned me a solid reputation as a respected and entrepreneurial senior thought leader across diverse industries including retail, tourism, events, non-profit, government, and banking. From ANZ to Amnesty, BMW to Barbie, Kodak to Kmart, Target, and many more, at the core of my professional journey lies a deep commitment to developing and executing customer-led strategies that deliver both immediate gains and long-term growth. I possess a unique talent for translating complex strategies into meaningful, actionable, and measurable plans. By rallying individuals, unifying teams, and galvanising efforts, I consistently achieve a shared vision. Clarity emerges from complexity, and passion is transformed into purpose under my guidance. Thriving in dynamic, fast-paced, and entrepreneurial environments, I continually foster innovation through my inquisitive nature and unwavering commitment to ongoing learning. Staying at the forefront of industry trends and developments is a priority, allowing me to drive forward-thinking strategies that create a competitive advantage. Recognised as an inspiring and captivating leader, my down-to-earth and empathetic leadership style resonates with individuals at all levels. I possess the unique ability to seamlessly transition between big-picture thinking and hands-on collaboration, working closely with teams to ensure the realisation of desired outcomes. By blending fun, respect, and approachability, I create high-performing teams that are genuinely motivated, deeply engaged, and empowered to achieve outstanding results. This distinctive blend creates an environment where every team member feels inspired and driven to contribute their best work.