Sherri Randall Email Address

NC Sales Engineer

Suddenlink Communications, formerly Cebridge Connections, is the 9th largest provider of cable broadband services in the United States

Energetic and committed NC Sales Engineer for the NC Business region of Suddenlink. Responsible for evaluating the customers’ networking requirements for data, video and voice and engineering a strategic network solution that cost effectively meets their needs today and in the future. I will work closely with business customers in the area. • Provides quality internal and external customer service surrounding the Company values • Communicate with customers directly and through Account Executives to understand prospective network situations, perform needs analysis, and produce strategic, cost effective network bids and solutions • Create and present proposals that successfully meet our customers’ communications requirements • Engineer and design strategic voice, video, or data service to produce a robust, cost-effective strategic networking solution for Commercial customers • Effectively communicate the value of Suddenlink products and services to minimize or alleviate perceived risks and roadblocks to the buying decision • Ongoing resource to current clients for information, service support or other engineering needs • Collaborate with other providers of equipment or services, including system engineering teams within Suddenlink Communications to develop winning solutions for customer’s data, voice, or video network requirements • Maintain current knowledge of industry and emerging technology trends and assist in the training of account executives on technical issues. . Proficient in Salesforce and MS-Office applications for data analysis. -Current member of Women in Cable Telecommunications (WICT) Strong team player with excellent problem solving and communication skills. Specialties: Cisco, Nortel, Siemens, IBM AS400 Cisco networking routers and switches for WAN and LAN solutions Nortel – Norstar, BCM, Cisco switches and routers Complex Call Center, WAN/LAN networking and paging solutions Past certifications: CCNA and CCDA