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Gina Ahern Email Address


Job Title

Global Marketing Campaign Director, Customer Service Management


Replace unstructured work patterns with intelligent workflows. Improve service levels, energize employees, and enable your enterprise to Work At Lightspeed.


Strategic, results-oriented marketer with 20+ years experience with small to large businesses in the hi-tech sector. I specialize in utilizing market research and customer segmentation to develop relevant go-to-market campaign, product and service offerings, creating and executing successful, on-time and on-budget programs and enablement, and providing relevant analysis throughout a product's or campaign's life cycle. Building and leading productive teams and developing winning marketing campaigns is a passion. I have extensive experience developing and executing marketing strategies in heavily matrixed environments and am proficient in managing direct reports, contractors and global agencies. I am accomplished in providing marketing program and channel analysis, communications, and developing future recommendations and business strategies that add positively to a company's bottom line. Specialties: • Highly motivated professional with strong product, channel and direct marketing experience in advanced technology markets • Results-driven, strategic thinker who originates ideas and uses solution-oriented, product/project management skills to drive successful implementation and increase revenue • Team player who effectively and efficiently leads cross-functional teams and engages all departments with thorough knowledge of their objectives and obstacles

Last University
Attended San Jose State University, California
Based in Norfolk.

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Bobbie LaccabueSenior Analyst Relations Manager
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Rebecca Eastwood**********@servicenow.com
Darren Yip**********@servicenow.com
Johanna Fritz**********@servicenow.com
Liz duDirector
Scott MersyExecutive Vice President Global Demand Generation and Digital Marketing
Allen LeinwandChief Technology Officer
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