Global Marketing Campaign Director, Customer Service Management
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Strategic, results-oriented marketer with 20+ years experience with small to large businesses in the hi-tech sector. I specialize in utilizing market research and customer segmentation to develop relevant go-to-market campaign, product and service offerings, creating and executing successful, on-time and on-budget programs and enablement, and providing relevant analysis throughout a product's or campaign's life cycle. Building and leading productive teams and developing winning marketing campaigns is a passion. I have extensive experience developing and executing marketing strategies in heavily matrixed environments and am proficient in managing direct reports, contractors and global agencies. I am accomplished in providing marketing program and channel analysis, communications, and developing future recommendations and business strategies that add positively to a company's bottom line. Specialties: • Highly motivated professional with strong product, channel and direct marketing experience in advanced technology markets • Results-driven, strategic thinker who originates ideas and uses solution-oriented, product/project management skills to drive successful implementation and increase revenue • Team player who effectively and efficiently leads cross-functional teams and engages all departments with thorough knowledge of their objectives and obstacles
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