Director, Digital Business Operations
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Results-driven, dedicated executive-level professional with a year track record of delivering key strategic solutions and initiatives that improve revenue growth and financial management and drive operational efficiency. Demonstrated ability to focus on organizational growth and development while ensuring a high-degree of customer satisfaction and retention. Proven ability to cultivate and sustain strategic relationships with business partners, associates, senior management, vendors, and clients. Adept at mobilizing and managing teams of individuals internationally. Able to act as a key collaboration resource across an organization to increase broad cohesion for strategic plans, leading to trust and harmony across the organization. A Scottish native (green card holder) lived in Scotland, Ireland, France and the USA. -Strategic Planning & Forecasting-Operations Management-Process Improvement-Marketing & Brand Development -Profit & Loss Responsibility-Relationship Building-Change Management -Project Management -Product Development-Sales Growth & Profitability -Training & Development -Problem/Issue ResolutionJIRA; GreenHopper; CaaS; SaaS; Mobile; Globalization; Localization; JavaScript; HTML; MySQL; Ruby; SFDC; Looker; JasperSoft; WorldServer; CRM; Agile; Microstrategy; API; SDLC; NetSuite; ADP; Ecommerce, Machine Translation, Video Creation, Voice Recording, Interpretation, Live Broadcasting, TV & Radio Commercials; B2B; B2C; Quickbase; PMP; MPP, Syndication; Project Management Trainer; Financial Management; Personalization; Deals and Offers; Merchant Management; Magento: Payment Processing; VMAX; Card Linked Offers (CLO): PPD; PPV: Data Analytics; Netsuite, Quickbooks; Scrum; International; People Person; Project Management; Analytical: Quality Assurance; Big Picture Thinker and Listener; Self Motivated; Portfolio Management; Best Practices; Motivator; Team Player; Mentor; Coach; Consultant; Influencer.
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