Bruce Pawley Email Address

Program Manager

RK is one of the regionas suppliers of construction, manufacturing and service solutions.

Successful IT operational leader, change agent, and certified Six Sigma Black Belt with extensive background in business process analysis and improvement, team/stakeholder dynamics management, and effective communications. Diverse business function experience in delivering significant benefits to corporate services and operating departments. Quickly adaptable to new environments to learn processes, conceptualize a strategy, develop a plan, and drive increased efficiency of business and service processes. Proactive manager in process improvements, cost control, infrastructure management, value delivery, vendor management, customer relations, and project management. Excel in process-oriented environments to consistently deliver reliable, cost-effective operations and create innovative solutions through strong analytical and problem solving skills. Passionate about raising-the-bar for processes, team members, and stakeholders through setting and communicating clear objectives and accountabilities. Highly accomplished at assimilating information using a wide variety of tools and systems to logically derive meaningful conclusions and solutions. Tenacious at utilizing all available resources to increase understanding, discover best practices, and affect change. Specialties: • IT Operations Management • Budget Management and Forecasting • IT Vendor Management • IT Stragegy Development and Execution • Process improvement through Six Sigma Methodology • Project Management – Large and small cross functional and remote teams • Customer service and relationship management • Sarbanes-Oxley compliance • Empowering Leader • Outsourcing Evaluations • Deriving value from technology investments