Robbie Mansjur Email Address

National Information Technology Applications Support Manager

Ramsay Health Care was established by Paul Ramsay, in Sydney, Australia, in 1964 and has grown to become a global hospital group operating over 220 hospitals and day surgery facilities across Australia, France, the United Kingdom, Indonesia and Malaysia.

Gallup top 5 Harmony, Discipline, Responsibility, Restorative, Relator I am a conscientious and highly motivated professional who delivers on his commitments. Twenty years business experience across high-growth construction, mining, telecommunications, road toll and most recently, healthcare industries. I have a passion for developing my people and building high performing teams to deliver improved results for the business. I invest in my team by inspiring them to continuously improve and innovate to support the strategy of the organisation. Core Skill Areas: • Expert capability in the development and leadership of ITSM practices and the establishment of effective measurements/KPI’s, processes and tools. • Senior IT Management and people leadership experience in Service Delivery with strategic, tactical and operational success. • Proven track record of managing and supervising complex, high-risk technology projects from either the charter or initiation phase to benefits realisation. • Substantial resource management responsibilities, proven track record in leading customer focused teams, developing PMO’s and managing complex projects concurrently. • Considerable history building successful relationships with key stakeholders and C-level clients. • Account Management - Empowers, supports and guides the business through proactive and regular communications to ensure alignment and transparency. • Trusted executor and advisor to the business in matters of technology whether it be operational, projects or transformation. • Strong leadership and communication skills. • Strong financial skills with extensive budgeting experience. Qualifications: Masters of Business Administration (UTS) Bachelors of Medical Science (USyd) ITIL Expert PRINCE2 Practitioner Change Management Practitioner Agile Practitioner Specialties: Service Delivery Management IT Service Management Project Management Customer Relationship Management Leadership and Organisational Development IT Operational planning Human Resource Management Strategic and Change Management Financial and Resource Management Process Development/Re-engineering Risk Management SDLC, ERP, SAP, Tablet Devices & Applications