Mark Allen Email Address
@radial.com
Director Customer Experience
Radial works to simplify operations and drive business results so retailers can be commerce confident. Our omnichannel technology solutions are ranked #1.
Proven senior leader with demonstrated accomplishments in the attainment and delivery of results through a strong process orientation. Highly energetic with a talent and passion for energinzing others. Expertise in delivering operational excellence through team building, collaboration, strategic planning and cultural understanding. Experienced in a broad range of operational functions with noted success in the delivery of large scale strategic initiatives. Focused on team development and change management to quickly deliver sustainable results to an organization. Specialties: Operations Management, Operations Analysis, Organizational Design/Development, Credit/Financial Services, Workforce planning/Resource Management, Process Performance Improvements, Six Sigma / ISO, Business Development, Turn-Around Leadership, Business Start Up, Project Management, P&L/Budget, Strategic Business Planning, Call/Contact Center Management, Vendor Relations, E-Commerce Customer Support, Team Building, Leadership Development, Mentoring and Coaching, Performance Management
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