Manager Membership Systems
Victoria/ Membership/ Roadside Assistance Victoria/ Resorts/ Insurance/ Club/ Home Assist/ Transport Advocacy/ Travel/ Finance/ Connect with us on social: facebook.com/RACV twitter.com/theracv Careers At RACV- http://youtu.be/aArrAGgIA5A As a member of the RACV team, RACV offers our employees competitive remuneration, staff benefits and great career opportunities across such diverse areas as hospitality and leisure, financial services, public policy and assurance. If you're interested in an RACV career go to racv.com.au/careers or watch this video with some of our professionals. The Royal Automobile Club of Victoria (RACV) Ltd was founded in 1903 and is an unlisted public company. RACV (www.racv.com.au) is Victoria's largest mutual organisation, employing about 2600 staff across more than 50 locations. RACV's members are made up of Victorians who have joined through Roadside Assistance, Insurance, Home Assist or one of RACV's many other products. To become a member visit www.racv.com.au/membership. RACV is there for every one of its 2.1 million members providing roadside assistance, emergency home assist, eight resorts in three states, travel discounts and benefits, insurance, finance, member benefits and more. In the community, RACV partners with five selected non-profit organisations annually in arts, environment, health and wellbeing, mobility and safety, and welfare. It provides financial support to each organisation to run specific programs that will benefit Victorians. RACV also provides numerous one-off grants for community projects throughout the state. RACV has 30,000 RACV Club members, who pay an annual subscription and enjoy a range of social, leisure and business facilities in the heart of Melbourne at the City Club, 501 Bourke Street, and the Healesville Country Club in the Yarra Valley. RACV Club members can access reciprocal benefits at some of the finest clubs worldwide.
I am an experienced digital channels and information systems leader focusing on technology innovation, program delivery and operations. I set the strategy and maintain delivery and operations for the development pipeline for digital initiatives including new mobile Apps, websites and online transaction experiences to meet organisation goals. This includes program management of teams and functions to ensure secure system design, delivery and contemporary user experiences through effective collaboration with internal business areas and external partners. Further to this I have been accountable for digital application hosting environments, performance and availability. This also includes being an owner of digital technology Incident and Change Management processes. I am personable, but results driven. I am also flexible and easily adapt to suit the needs of teams and working conditions. My highly collaborative working style brings people together and empowers self-organisation. My ability to seek out new technology options and efficiency within process provides advantage by ensuring great experiences and teams that work smarter.
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