Benjamin Cooke Email Address

Chief Information Officer Back Office

Post Office Ltd is a retail store that offers retail, government services, and financial services.

Experienced IT and change professional. Responsible for all IT delivery for the Post Office’s back office functions. Including security, risk and compliance, service delivery, architecture/innovation and our change portfolio. Track record of success leading large, multi-functional teams and partners across multiple geographies. Passionate about helping business leaders to exploit modern technologies effectively, and helping to craft appropriate strategies to help deliver on their goals. - Track Record Implementing Strategic Change, including department consolidation during mergers, process improvement organisation-wide application replacement and various modernisation of ways of working.- Service Delivery Manager, broad technical knowledge, familiar with managing ITIL based processes and adhering to IT governance frameworks, support of disparate user groups of up to 10,000 users, operations integration with multiple partners plus in-house teams of over 80.- Successful IT leader, having led large, multi-functional, multi-cultural teams of direct reports and partners across multiple locations, collaborating with departmental peers and reporting directly to group CIO/CFO/COO level.