Mike Keiper Email Address

Systems Engineer Information Technology

Pinnacle Group is an information technology services company which specializes in IT Professional Services, Managed Service Provider (MSP), Vendor Management System (VMS), IC Compliance.

• Ten years of experience in the Oil and Gas Industry, specifically in instrumentation and drilling data acquisition, reporting and delivery. • Advanced to Assistant Regional Manager from an entry level IT Technician position within the first two years working in the oil and gas industry. • Instrumental in testing software, communicating with customers to understand and determine requirements, and effectively communicate to the necessary development teams responsible. • Written several instruction manuals and knowledge base entries demonstrating superior product knowledge in all products supported. • Demonstrated the ability to build trusted customer relationships in the office and the field. • Demonstrated the ability to learn quickly and become an integral part of the team. • Provide leadership by demonstrating professionalism and excellent problem solving abilities as well as a willingness to assist others.