Director
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→ Proficient at creating and leading multi-years transformational strategic planning that aligns business units and IT organization and delivers the value proposition to the business with optimized cost.→ Led execution of multiple complex global initiatives such as infrastructure migration, consolidation or rationalization, and worldwide applications deployment or consolidation with a constant demonstrated ability to drive change.→ Extensive experience in IT Operations Management, leading implementation of ITIL best practices in varied organizational context – insourced, outsourced and offshored. Master the sourcing process including assessment, RFI, RFP, selection and engagement of services providers. → Highly efficient in financial exercise, including budgeting and cost controls; managed capital investment budget up to +$7M a year as well as expense budget of +$30M a year.→ Led introduction and related change management of innovative technologies in area such as virtualization, data center consolidation, cloud, mobility, unified communication, video collaboration, network optimization, identity management, portal and applications platform.→ Business experience in Consumer Product, Computer HW/SW, Consulting and Manufacturing industry sectors.→ In depth exposure and understanding of enterprise functions such as Customer Services, Sales and Marketing, Supply Chain, Finance, HR, Engineering, R&D and IT.→ Proven record in performance management of global teams including hiring, leading, coaching, and developing staff.→ Effectively able to communicate complicated concepts in an understandable manner, matching the message to the audience and linking the technology to the business value.→ Focus on continuous improvement with experience and exposure to Lean Six Sigma enterprise initiative and programs such as ISO 9001 and CMMI.→ Carry a dual citizenship US and EU. Fluent in English and French; skilled in Spanish.
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