Senior Engagement Manager, Customer Success
At Nexidia, we believe that our success is directly tied to your success. By providing the most innovative interaction analytics solutions available, Nexidia is the partner you can trust. Working with some of the world s largest contact centers, media and entertainment companies, government agencies, and legal firms, Nexidia helps organizations realize the amazing possibilities now discoverable through advanced speech and interaction analytics. By delivering the best technology and deployment resources, Nexidia enables your company to unlock the untapped value inside the massive amounts of unstructured audio, video, and text content by making it searchable and enabling you to become more competitive, increase operational efficiency, and create new business opportunities.
My experience includes all phases of the customer lifecycle; leading and developing cohesive and effective teams focused on adoption, retention, customer satisfaction, and expansions within our client base by achieving their desired outcomes.
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