Mark Lister Email Address

Chief Digital Officer

Ness provides custom software development services, customer experience design, and more. Learn how we can help you with your digital transformation goals.

Subject matter expert and digital alchemist, deriving value from the perfect blend of design and data. I empathise with the expectations (and subsequent apathy) of digitally savvy end users served an undercooked digital proposition. I challenge global business leaders to remove their inside-out blinkers and embrace new channels and modes of operation for delivering commercial value. I am comfortable asking uncomfortable questions of executive clients. I help translate ubiquitous strategic phrases into actionable plans for delivering innovation and accelerating time to market. Insatiably curious in all aspects of technology, I have spoken with, and learned from, leaders in a wide range of industries and geographies, across a hundred engagements. I foresee many of the digital inflexion points across verticals and horizontals and observe that open-minded, divergent thinking is too often inaccessible to business leaders conditioned to think like their peers. I help close that delta and increase investor confidence, by taking valuable lessons learned in one field and re-appropriating to an adjacent one. Digital initiatives should excite senior leaders, convert sceptics and prove their worth through short concentrated bursts of high intensity design and delivery cycles, where user feedback and performance data show stakeholders the next best action. Specialties: Challenge orthodoxy. Strategy and the big idea. Mobile first and omni-channel. Personalise and socialise. Product strategy and iterative roadmaps. Listen and be interested. Always bring an informed Point of View to be interesting. Don't take self too seriously.