Len Smith Email Address

Senior Director, Product Engineering

Navient Solutions, LLC is into the financial service industry that offers consumer loans, asset management, repayment plans, business processing solutions etc.

• Business-focused IT leader experienced in directing the full spectrum of activities in an IT organization (application development and infrastructure and operations). Working closely with senior executive management to create strategies, design new products, and optimize existing solutions. • Oversee management and delivery of multi-million dollar development efforts. • Proven track record in building and leading organizations that deliver bottom-line impacting value via technical solutions. • Have implemented various processes and frameworks in Fortune 500 financial company to ensure proper controls and efficient management of IT application development and operations. • Always eager to discuss new opportunities to build and/or lead an IT organization in a dynamic environment to develop and manage technical solutions. • Excel at building organizations and transforming underperforming organizations into valuable business partners. • Manage application development teams up to 80 employees in multiple locations including project managers, business analysts, developers, testers, and application infrastructure analysts • Extensive project and portfolio management experience • Experience with Agile frameworks and development methodologies • Extensive experience with IT Service Management (ITSM) disciplines using IT Infrastructure Library (ITIL)® framework • Extensive work with onshore and offshore contract resources from multiple vendors • Extensive software development life cycle (SDLC) experience • 20 years working in a large Fortune 500 IT shop • Thorough understanding of Web, network, storage, and server technologies • Contract negotiation experience (multimillion dollar software/services deals—two with Fortune 500 vendors) • Extensive business analysis experience including design documentation, use cases, process flows, context diagrams, and wire frames • Project Management Professional (PMP) credential.