James Puxty Email Address

Head of Incident Communications

The world's largest building society, run for the benefit of its members. Helping you with your current account, mortgage, savings and other personal finance needs.

Accomplished and dynamic communications professional with board level experience, providing extensive strategic and tactical leadership across major and complex organizations, in the private, public and third sectors. A decisive leader with a strong track record of engaging with internal and external organisations, delivering financial and reputational results in diverse and challenging situations, with outstanding interpersonal skills, capable of resolving multiple and complex issues and developing high performing teams. Excellent networking skills, with national and regional media and political connections developed across a number of key roles. Proud to be a Chartered Public Relations Practitioner with the Chartered Institute of Public Relations. Areas of expertise include: •Public and media relations •Employee engagement •Customer communications •Investor relations •Audience insight •Relationship management •Corporate communications •Brand development •Issues/crisis management •Social media •Sponsorship delivery •Product and service marketing •Developing high performing teams •Event management •Social responsibility •Transformation and change •Budget, Forecasting, P&L oversight