Global Head of Technology Distributed Operations
Marsh & McLennan Companies, Inc is into the Financial Service Industry that deals with insurance brokerage, risk management, reinsurance services etc.
A transformation leader with more than 20 years’ international strategic and operational experience leading teams to implement operational effectiveness, deliver technology change, deliver projects, and successfully align to strategic initiatives achieving cost benefits and increased service attainment. • Experienced in creating target operating models across global, regional and functional teams. • Builds and maintains senior stakeholder relationships and creates partnership across all functions. • Leverages internal resources and external vendors to implement new solutions, including retiring technology debt, implementing automation and creating operational efficiencies. • Rated a high performing leader, known for inspiring and managing diverse and varied sized teams in complex matrix organisations. Well respected by his managers, has a strong ethical mindset creating open and honest work environments that allow individuals to come together to deliver a common vision. A career developed in Blue Chip organisations with a breadth of experience gained in roles from analyst support to senior leadership positions. Responsibilities held within financial organisations in both Asset Management & Investment Banks and then successfully transitioning to Insurance, Risk & Consultancy. Having managed both fulltime employees and outsourced contracts gives an appreciation of the benefits of both resourcing models when delivering technology products and services within companies. Business acumen skills have enabled significant achievements including developing high performing teams, making financial decisions, and managing significant budgets, data analytical approach to make informed decisions and deploying the right technology tools to support organisational needs. Technology Infrastructure | Transformation and change leadership | Insourcing, outsourcing and off-shoring Commercial acumen; finances, budgeting and forecasting, analytical, risk management and auditing Stakeholder management to C-Suite | Target Operating Models | Strategy planning | Matrix management Cloud and digital technology adoption | Project execution | Empathic listener and persuasive speaker Global and regional leadership | Diverse, inclusive, culturally aware | Change management Recruiting and developing high performing teams | Agile leadership | People management
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