Marketing Communications Manager
Mirantis is a premier provider of Offshore Managed Centers (OMC) for technology suppliers, professional service and system integration firms, and enterprise IT organizations. Mirantis serves as a two-way bridge for high technology companies seeking entry into Russian markets as well as those looking to access the country's rich scientific, mathematics, and engineering talent pool. Originally founded in 1998 as RSI, a small, Silicon Valley-based financial services software supplier with development centers in Moscow and St. Petersburg and acquired in 1999 by London Bridge Software, the company has extensive experience on both sides of the offshore equation.
I am a seasoned Marketing and Training Program professional with 10+ years of experience in cloud tech education focusing on new product go-to-market strategy, execution of integrated marketing campaigns, and multiple aspects of learning program management, including pre-sale support, scheduling and delivery, change management, customer service, and learning management systems. I have a track record of building and improving operational workflow, and maintaining high customer satisfaction - all while respecting market trends and financial controls. I am highly motivated and collaborative team player, data-driven to help make more informed and customer-centric decisions. I embrace new challenges and the opportunities for personal growth, as an individual and professionally, working with others who have unique perspectives that I can learn from. Hands-on skills & tools: - CRM: SalesForce - Workflow & communication: JIRA, Confluence, Google Suite, Slack, Webex - LMS: Training Rocket, Arlo, Thinkific - Customer service: Zendesk, SurveyMonkey - Marketing: SEO, Google Analytics, SEM (Google Ads, retargeting), email marketing, event marketing, A/B testing, customer retention and lifetime value increase - Web design: WordPress, HTML Credentials and certificates: - Master’s Certificate, Internet Marketing (USF) - Master of Business Administration, concentration in Marketing (CSUEB) - Project Management Foundations (LinkedIn)
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