Inside Sales Manager
Establishments primarily engaged in the design, development, and production of prepackaged computer software. Important products of this industry include operating, utility, and applications programs. Establishments of this industry may also provide services such as preparation of software documentation for the user-installation of software for the user; and training the user in the use of the software.
Experience in Operations Management for Various verticals (Telecom & Sales ) - Customer Services and Service delivery with large span of control across PAN India. Over 10+ years experience in ITES / Business Process Outsourcing. Experienced in Customer Services, Operations Management, Service Delivery,Quality Assurance, Process Training provided me immense opportunities to learn & grow, possessing good leadership and mentor traits. Managed people across geographies and of different background and cultures. Responsible for development of team goals, performance planning and compensation management.