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Eddie Vidal Email Address


Job Title

Director Information Technology Service Management Office

Memorial Healthcare System

We are a leader in providing high-quality healthcare services in South Florida. Find a doctor or location near you.


​ Leader | Team Builder | Communicator | Solutions Driven | Strategic Thinker | IT Service Management Professional | Consultant IT Service Management leader, team builder, solutions driven professional delivering value to clients and businesses using simplistic and practical approaches. Areas of focus consist of service operations and service delivery. Sought after international speaker in areas of leadership, IT service delivery, metrics, service desks, call centers, dashboards, team building, organizational change management and continual service improvement. Specialties: - 2016 HDI inaurgural class Hall of Fame inductee - 2014 itSMF President Award's Winner - HDI Strategic Advisory Board Member 2014 - 2016 - Inaugural Member of the HDI Desktop Support and Member Advisory Board - Track Chair for Fusion 11 - 16 - Track Chair for HDI Conference 2012 - 2014 & 2017 - Published in HDI’s Support World Magazine - Closing keynote speak at 2015 itSMF Norway Conference - Speaker at Fusion 11 through Fusion 15 conferences - Speaker at HDI Conference since 2010 - itSMF USA Podcast producer and co-host

Last University
Attended Florida International University - College of Business
Is based in Fort Lauderdale, Florida, United States.

Other people working at Memorial Healthcare System:

Nancy VidaurreFoundation Grants Coordinator
E. Handwerk*********@mhs.net
Donald YoungFinance Director
G. Fase*****@mhs.net
Dinorah OlivaSecretary, Community Relations
My C. Hart********@mhs.net
John ScozzaroDirector, Collections and Patient Financial Services
Nina BeauchesneExecutive Vice President at Memorial Healthcare System at Memorial Healthcare System
Matthew MuhartExecutive Vice President and Chief Administrative Officer
Joyce Allen******@mhs.net
Forest BlantonSenior Vice President and Chief Information Officer
Tracy VrbaInformation Technology Systems Generalist
S. Eskandari**********@mhs.net
Dave SmithSenior Vice President and Chief Financial Officer
Ana Maria HernandezAssistant Supervisor
D. Manon******@mhs.net
J. Wisniewski**********@mhs.net
Mimi WeberOD Consultant
Patrick Schilling**********@mhs.net
Stanley MarksSenior Vice President and Chief Medical Officer

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