George Hines Email Address

Senior Vice President, Chief Innovation and Technology Officer

Massage Envy offers Murad healthy skin facials as well as therapeutic massages. Founded in 2002, Massage Envy has more than 1100 locations in 49 states, with new locations opening every month.

Fortune 500 (#158) Chief Innovation & Technology Officer. eCommerce Brand Builder. Product Strategy, Development & Launch. Customer Experience Transformation Artist. PASSION. INNOVATION. LEADERSHIP. I am a passionate, inspiring and transformational technology executive with 27 years of leadership in both Fortune 500 as well as rapid growth environments. My background is a unique blend of customer-facing skills, disciplined execution and innovation leadership. WHAT I DO - As a Chief Innovation and Technology Officer for the past 17 years, I have transformed multiple, global technology organizations to drive value by delivering several innovative customer solutions including mobile and web properties, integrating 20+ acquisitions, and transforming technology organizations including the unification of as many as 5 technology teams into a global shared service. I have served as an SEC Section 16 public company officer in companies with revenues in excess of $22+ Billion per annum. I have led highly available environments which serve in excess of 20,000 employees with operations in as many as 30 countries. - As a Head of Innovation, I am spearheading the launch of a new consumer brand to enable customers to manage their entire vehicle ownership lifecycle without ever leaving the comfort of home. I am trained in the innovation methodology Design Thinking and am passionate about its power to drive radical change and inspire people with creative confidence. - As a former Big 4 Management Consultant for 8 years, I served as a technology leader for several major transformational projects for Fortune 500 clients in the telecommunications industry in North America, South America and Europe. I am fully fluent in Spanish. My experience spans several B2B and B2C focused service industries including auto retail, wellness services & retail, marketing & live events, travel & hospitality, telecommunications, professional services and contact center outsourcing. MY SPECIALTIES... - Customer AND Employee Experience Transformation - Product Development - M&A (Due Diligence and Integration) - Design Thinking - New Venture Launch