Director, Customer Success
Marketers spend a lot of time refining and testing certain things. The content of a specific push campaign, for example, or exactly which creative to use in an in-app message. We even worry ourselves...
Promoted from Analyst to Director within my 5-year tenure at current SaaS company. Utilized agile and waterfall methodologies to manage and lead multiple accounts and their cross functional teams simultaneously within retail, consumer packaged goods, banking, and automotive verticals. Developed and implemented end-to-end project timelines, acting as facilitator and liaison across client, agency, and internal teams to effectively execute project objectives. Analyzed and interpreted complex data sets to provide clientele actionable insights and recommendations around their media performance and business goals. Strong verbal, written, and presentation skills. Exceptional attention to detail and time management while working against tight deadlines.
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