Rajesh Dalal Email Address
@makemytrip.com
Vice President Information Technology and Infrastructure
Indian online travel portal offering exceptional airfare deals and instant flight ticket booking.
Senior Technology management professional having 22+ years of extensive experience in setting up and managing Data Centre Operations, Infrastructure Planning, Security , Contact Center operations, Client Servicing in IT sector in India & Abroad. Insightful knowledge of Business Process Outsourcing, process re-engineering and rationalization, capacity planning, performance measurement and quality. Extensive experience in leading change management and process improvement initiatives. Possess strong leadership and successful team building capabilities and excellent technical, communication, presentation, and customer service skills. Possess broad competence in strategic management of technical areas with the distinction of launching and driving new IT & business development initiatives, generating profitable business and contributing towards the achievement of organizational objectives during the career span.
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