Vice President Customer Experience
Lincoln National Corporation is a financial services company which provides multiple insurance and investment management business and is headquartered in Radnor,Pennsylvania.
Marketing strategy and CX leader with experience in distribution, B2B and B2C markets. Built profitable customer experiences and marketing programs that deliver increased customer engagement and cash flow in a historically low engagement category of retirement plans and insurance. Created new marketing analytics, segmentation, and voice of customer programs to drive marketing innovation and digital experiences.
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