Ben Graham Email Address

Director of Infrastructure and PSJ Program Management

MARTA was created in 1965 to provide safe, convenient and reliable transit service for the Metro Atlanta region.\r\n\r\nMARTA is the 9th largest public transportation system in the US and North America operating bus, rail and paratransit service for more than 430,000 passenger trips every week day. \r\n\r\nMARTA is primarily funded by a 1% sales tax levied by our member jurisdictions - the City of Atlanta, Clayton and DeKalb counties. \r\n\r\nMARTA is vital to the success of metro Atlanta's economy, the preservation of our environment and the quality of life in our region. According to a University of Georgia study, MARTA is responsible for about $2.6 billion in economic activity every year.

SENIOR IT MANAGEMENT Technology Solutions for Business PerformanceAccomplished Sr. Technology Executive with demonstrated success managing technology assets, initiating strategic IT processes, and improving business operations. Expertise lies in program management, application development, infrastructure architecture, and organizational change. Proven ability to lead the development and implementation of information systems on multiple platforms. Effective communicator and mentor able to build high performance, cross-functional teams to meet business goals. Excellent analytical and problem solving skills.* IMPLEMENTED A PMO AND BUSINESS ANALYST GROUP. Recognized projects understaffed, and underfunded. Developed systems to analyze business unit requirements. IMPACT: Enable organization to determine true ROI and manage life cycle for both software and hardware.* ENHANCED PUBLIC SAFETY THROUGH TECHNOLOGY. Installed CCTV on facilities and all transportation vehicles. Monitored actions of the public and organization employees. IMPACT: Reduced incidents of public safety. Established community trust and increased use of transportation systems. * STREAMLINED PROCESSES TO IMPROVE CAPITAL PROJECT DELIVERY. Evaluated escalating costs and time to multiple vendors. Outsourced GSA and State contracts to small businesses. IMPACT: Completed projects on time and on budget. Decreased costs of capital projects and operating budget. Implemented eCollege to create MARTA University to enhance the ability for personnel training online. * ESTABLISHED CONTROLS FOR SYSTEMS LICENSING AND SUPPORT. Assessed expenditures and consolidated many contracts to be in line with fiscal cycle. Converted some contracts to be covered under state or GSA. Negotiated better contracts with vendors. IMPACT: Reduced operating budget expenses by 30%.