Dipak Shah Email Address

Director, Information Technology Infrastructure

Our commitment to transforming the lives of people with rare diseases drives what we do.

SUMMARY Global IT leader in Infrastructure Systems, Network and Cloud based systems with over 15+ years of IT experience for Pharma/Biotech and Financial organizations. Strategic leader who build State of Art Infrastructure with Smart Operations technologies Demonstrated expertise with start-ups, turnarounds and transformation projects. Expertise in Infrastructure Audit, Gap Analysis, Planning, Building and running small to medium size IT department. Extensive experience in delivering a technology roadmap, strategic planning to build and manage compliance based Global IT Infrastructure. CORE COMPETENCIES: Strategic & Operational Technology Planning, Disaster Recovery Planning and Implementation, Vendor Management and Outsourcing, IQ/OQ Validation for LAB side of IT infrastructure, Capital and Operating Budget Planning, Organization structuring and business startup. CERTIFICATIONS AND EDUCATION •Information Technology Infrastructure Library Foundation Certificate (ITIL) •MCSE 2012 - (Charter Member) Microsoft Certified Solution Expert for Server Infrastructure and Private Cloud •MCSE/MCITP 2008 (MCSE Id: 1133112), MCSE 2003 and MCSE 2000 (MCP Since 1998) •Cisco Certified Network Engineer and Administrator CCNP, CCNA id: CSCO10012011 (Expired) •Checkpoint Certified Security Expert CCSE (Id: SL7627026 – Expired) •Bachelors of Science from Gujarat University, India. TECHNOLOGY IMPLEMENTED & MANAGED: Office 365 Enterprise Products Family, Mimecast For Mailbox Continuity and Cloud based Compliance archive, AirWatch MDM, AWS and Azure Infrastructure, Amazon Connect for Patient HUB, Windows Server 2019 as AD, OKTA SSO, OKTA MFA, ADFS and Universal Cloud Directories, ServiceNow, Cloud Patch Management Suite, Druva cloud Backup, Quorum for HA & DR, SAS Grid (Data Analytical), BroadSoft VoIP system, SonicWALL and Fortinet firewall with Direct Connect to AWS and Site to Site VPN between all 6 sites, Cisco Meraki Enterprise Level Wi-Fi, Empower3 Enterprise version, e-WorksBook Cloud, SLIM Systems (for R&D and QC Lab), SmartVue Environment Monitoring systems for Bio Labs, Bit9 and TrendMicro end points, Symantec Enterprise, Safebreach etc.