Vice President Customer and Employee Experience Strategy
InMoment is a cloud-based customer experience (CX) optimization platform that helps brands leverage customer stories to inform better business decisions, and create more valuable relationships with their customers. Through its Experience Hub, InMoment provides Voice of Customer (VoC), Social Reviews & Advocacy, and Employee Engagement solutions, as well as strategic guidance, support, and services to more than 350 brands in 95 countries.
Industrial-Organizational and Clinical Psychologist with over 20 years experience in Organization Development, Leadership Development, Behavioral Analytics, Customer Experience and Employee Experience. Trusted advisor and coach to world's most admired brands. Co author of "Magic: The five Keys to Unlocking the Power of Employee Engagement." Business writer whose articles have appeared in the Huffington Post, Forbes, Inc., and several other major publications.
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