Sue Hedaux Email Address
@inmoment.com
Co-Founder
InMoment is a cloud-based customer experience (CX) optimization platform that helps brands leverage customer stories to inform better business decisions, and create more valuable relationships with their customers. Through its Experience Hub, InMoment provides Voice of Customer (VoC), Social Reviews & Advocacy, and Employee Engagement solutions, as well as strategic guidance, support, and services to more than 350 brands in 95 countries.
Retail Professional with broad experience encompassing multi unit line management, leadership of Boots customer experience programme, productivity improvement and store salary budgeting, cosmetics category management.Passionate about helping organisations and teams bring continuous improvement to their customers' experiences.Specialties: Customer Experience Management, Coaching, Retail Productivity and work force management, Customer proposition development and delivery, Retail Management, Beauty market and customer insights, Beauty brand marketing, Developing strategic partnerships with clients and suppliers, Project and Programme Management
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