Abigail K Shotwell Email Address

Solutions Architect

If you are reading a book, Ingram Content Group is probably behind it. Ingram offers solutions to publishers, online and retail stores, education market and libraries.

Eric has more than 30 years of experience in publishing and higher education technology. His career has been focused on improving end-user and organizational outcomes via learning materials, assessment and digital content, and on helping institutions and learners improve through analytics and implementation of best practices. Eric also has experience in planning, implementation, best practices and end-user training in CRM software platforms (Salesforce, Siebel, SalesLogix, Microsoft Dynamics, Oracle, Pipedrive, Highrise and others). Memberships: American Society for Training and Development; Usability Professionals Association, Boston Chapter; EDUCAUSE; the eLearning Guild. Training: The Challenger Sale (CEB), Persuasive Prospecting (Vorsight BP), Consultative Selling Skills (The Richardson Company), PSS Sales Training (AchieveGlobal), Strategic Selling Skills (Forum), Tactical Selling (Forum), Socratic Selling (Communispond), E-Learning and Successful Strategy (Thomson U), Presentation Skills (Thomson U). Strengthsfinder 2.0 Results: 1. Strategic; 2. Adaptability; 3. Intellection; 4. Input; 5. Ideation. MBTI: ENFJ (Protagonist / Mentor) Enneagram: 7w8 (Enthusiastic Optimist) AVA: 9515-8 DISC: IDSC (36%, 29%, 22%, 12%)