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John Kiminecz Email Address

abcdefghij@infocision.com

Job Title

Director of Marketing Strategy

Company
Infocision Management

InfoCision Management Corporation is a company that operates call centers.

Bio

Problem solver. Caretaker. Revenue Generator. Your customers are your family – – and deserve to be treated that way! As Director of Marketing Strategy, my job is to deliver the absolute best customer experience – – every time! With over 2,800 Midwestern-based, accent-neutral agents at our disposal, I will ensure that your customers are dealing with the most effective, most mature care agents the nation has to offer. Whether we’re taking calls along-side your care team, helping with overflow, or handling after-hours volume. I bring to you “communicators”, who listen to your customers’ needs and bring rapid, effective first-call resolution, with industry-leading service levels and the lowest abandon rates in the business. And we’ll help to pay for it with cross-sell, up-sell or win-back victories. No one knows your customers better than you, but I’ll prove that it IS possible to outsource the same care and attention that you provide in-house – – at a fraction of the cost. It's the way I treat my family, and it's the way I'll treat yours.

Last University
Graduated from The Ohio State University
Location
Lives in Akron.

Other people working at Infocision Management:

Kristi MollicaHuman Resources Coordinator
Reva LinkHuman Resources Generalist
Curt CramblettCustomer Contact Center Domestic BPO Partner and Sales, Care, Support Solutions and Vice President Client Services
Theresa StaffordExecutive Assistant
Ken TroutmanVice President Non-Profit Call Center Operations
Nichole SiembiedaHuman Resources Manager
Brian FeisthamelDirector of Human Resources
Janet WassonTeam Lead
David LangenfeldSenior Call Center Manager
Mike LangenfeldExecutive Vice President Call Center Operations
Jill AdamescuCorporate Human Resources Manager
Holly NettingerSenior Call Center Manager
Tammy FowlerMortgage Loan Processor and Closer
Jan WerneckeSenior Human Resources Generalist
Jill AveryAccount Manager
Steve BrubakerChief of Staff
Vickie CreekmoreDirector Corporate Facilities
Lyric Carter**********@infocision.com
Michael WhiteChief Technology Officer
Kelly ChesneySenior Call Center Manager
Yvonne AndersonVice President
Suzanne EberhardVice President of Business Operations
Barb DornbrookSenior Director, Enterprise System and Support
Mike HerstonVice President, Information Technology Client Services
Nate DrushellVice President, Marketing
Doug BackusDirector Enterprise Architecture and Business Intelligence
Bill Gardella**********@infocision.com
Michael WhiteChief Technology Officer
Craig Taylor**********@infocision.com

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