Customer Contact Center Domestic BPO Partner and Sales, Care, Support Solutions and Vice President Client Services
InfoCision Management Corporation is a company that operates call centers.
SummaryWe help clients grow their business with call center solutions that help find, serve and keep customers for life. ♦ OUR DIFFERENCE InfoCision's success comes from partnering with clients to define clear performance objectives and implement strategic marketing to gain new customers, increase existing customer value and expand market share by helping our clients increase ROI and lower acquisition and retention costs.♦ OUR SERVICES – (B2C & B2B) -Customer Acquisition-Customer Care-Customer Loyalty & Retention -Direct Response -Enrollment & Membership Programs -Lead Generation & Appointment Setting -Outbound Sales & Order Processing-Up-selling, Cross-Selling -Win-back & Save ♦ TRUSTED PARTNERFor 30+ years, InfoCision has been a trusted partner to Fortune 500 and national nonprofit organizations. The company is the second largest privately owned (also female owned) contact center provider in the U.S. and provides customized solutions as part of an overall brand marketing strategy. Verticals serviced include consumer brands, financial services, telecommunications, media, communications, healthcare and pharmaceuticals, technology, and nonprofit organizations. InfoCision has over 30 Inbound/Outbound contact centers in Ohio, Pennsylvania, and West Virginia with 24/7/365 operations and a near shore bi-cultural, bilingual contact center solution in Puerto Rico. InfoCision is PCI compliant and uses the latest Interactive Intelligence technology. ♦ YOUR RESOURCE & ADVOCATEWith over 25 years of contact center leadership, I am passionate resource and advocate for discriminating brand marketing leaders in need of the highest quality contact center solutions and customer care.