Vice President of Technical Services
HCSS has been developing software to help construction companies streamline their operations.
About HCSSFounded in 1986, HCSS is the market leader for innovative software solutions for the heavy civil construction industry. Over 40,000 construction professionals rely on HCSS software, including the bestsellers HeavyBid® and HeavyJob®, to improve their proficiency at estimating and bidding, job management, resource management, safety and equipment maintenance. HCSS also offers new mobile applications and cloud computing services so companies have a flexible choice of devices including laptops, tablets and smartphones.In addition to high quality software, HCSS is best known for providing world-class customer service through professional implementation planning, training and instant 24/7 phone support. HCSS has won a 'Best Places to Work in Texas' award for the past 5 years in a row, and was recently recognized by the Wall Street Journal as one of the Top Small Workplaces in the country.About HCSS SupportHCSS breaks the mold when it comes to software support and offers one of the best support systems in the country. We understand that your business doesn’t just operate from 9 to 5 and that last minute help with a bid can mean the difference between a won or lost project and money in the bank.When Mike Rydin founded HCSS in 1986, he recognized the importance of immediate help for time sensitive bids, pioneering the 24-hour Instant support which is the corner-stone of our support system.No automated phone tree, no sitting on holdOur goal is to answer every call in 3 rings or lessSupport staff is available 24/7, 365 days a yearWe can troubleshoot issues beyond the scope of our softwareConnect directly to your machine to send files, demonstrate features and work through problems