Director, Customer Markets
Graybar Electric Company, Inc. is a distribution company that supplies electrical, communications and data networking products. They also provide supply-chain management and logistics services.
Graybar is a very unique employee-owned Fortune 500 company who is highly focused on our customers. As the Director of Customer Markets, the voice of our customers is woven into everything that we do. We are fortunate that our business is well-known and Graybar's reputation proceeds us. Even so, we must re-evaluate our business constantly to provide value and build our Omni-Channel. Our company has improved our efficiency to the tune of $110M by 2015 by working with our customers, suppliers, and employees to upgrade our business processes. Going forward, we will target our efforts to deliver the highest impact to customers who need and value our solutions and services. One of the largest impacts that we can deliver comes in the form of a simple upgrade to a lighting system. While it is not normally seen as a significant area for improvement, our research shows that it is far greater than almost anyone thinks! Check it out at www.graybar.com !
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