Sanjay Bhat Email Address
@freshworks.com
Product Consultant
Freshworks creates solutions for support and sales, to engage with and delight both customers and employees.
Major areas of work in Internet and software industry comprising: - Customer lifecycle process management- Customer retention & relationship management- Client relationships at CXO levels- SaaS product solutioning- People management and building scalable customer management/delivery teams- Translating business requirements into technical details- Service Delivery & technology support management- Product positioning to customer’s business needs- Escalation management- Project & transition management- Pre Sales- Reporting, analysis & metrics driven process improvement- Marketing Automation and Digital Marketing- General management- Web development (Unix and Windows platforms)
Other people working at Freshworks:
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