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Steve Ramirez Email Address


Job Title

Senior Vice President, Executive Director Digital Marketing Strategy

First Citizens Bank

First Citizens provides a full range of banking products and services to meet your individual or business financial needs. Learn more about our products and services such as Checking, Savings, Credit Cards, Mortgages, Investments, and more >>


Senior Digital Executive responsible for Digital Marketing, Website Management, UX/Design and Customer Experience. 20+ years of leading teams, digital experience, as a thought-leader for Online, Mobile, and Social Media Marketing. Focused on leading a team of Digital Marketing experts providing prospects and customers with the most relevant, personalized, and timely best-in-class products and services. Over 25 years of Financial Services experience in Operations and Marketing. Executive Leadership | Digital Strategy | Digital Marketing | Content Marketing | Digital Innovation | Revenue Generation | Online Marketing | Digital Sales/Acquisition | Website Management | Customer Retention/Engagement | Service Design | Semantic Search/Onsite Search | Conversion Optimization (Test/Target) | Personalization | Journey Mapping (UX/UI) | Public Site Optimization | B2B/B2C Digital Marketing Leads | Cross-Functional Team Leadership | Small Business Marketing Extensive experience creating and executing a strategic vision to drive revenue, customer acquisition and customer retention for Fortune 500 companies (USAA, Discover, KeyBank, First Citizens Bank).

Last University
Graduated from The University of Texas at San Antonio
Based in Raleigh, North Carolina, United States.

Other people working at First Citizens Bank:

Emily S. BrannenSenior Vice President, Digital Channels Strategy Manager
Susan CampionFirst Citizens Investor Services
Frank HoldingChairman and Chief Executive Officer
Adam CrottsSenior Financial Advisor
Jeffery JanculaChief Information Security Officer
Rhonda MatneyTraining Director
Bret BaileyInformation Technology Manager
Jennifer MayesBusiness Services Analyst
Lydia DunnVice President, Retail Credit Risk and Technology Manager
Tom DefrancoVice President
Candy HowertonSales and Service Representative III
Ty GibneyFinancial Sales Manager
Irene PrzebindaVice President Marketing
Chris Bettis Cfp AifVice President, Institutional Trust- Business Development Office
Debra Newton**********@firstcitizens.com
Jack LeistraDigital Marketing Leader With 15 Years of Experience in Digital Media, Paid Search Marketing SEO, and Digital Strategy
Mary E OlmesDirector of Customer Success
Matthias Helfrich**********@firstcitizens.com
Dede RamonedaBoard Member
Ramesh KumarFounder and President

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