Senior Director, Product Development and Innovation
Fidelis Care is an insurance company which specializes in medicaid managed care, NY state of health metal-level products, medicare advantage.
Ryan Goodenough is Chief of Staff at Fidelis Care, the largest government programs-based health care plan in New York and a Centene health plan. He was previously the Sr. Director of Product Development and Innovation, Director of Customer Experience, and Director of Corporate Communications. Prior to coming to Fidelis Care, Ryan served as the Assistant Executive Director for Communications at NYSARC, Inc., the nation’s largest non-profit provider of supports and services to people with intellectual and developmental disabilities. He has also worked as the Director of Communications with the Workforce Development Institute in Troy, NY and the Director of Marketing and Communications at the American Institute for Economic Research in Great Barrington, MA. Ryan is a communications and technology executive with extensive experience in direct marketing, digital content, and online community-building. He is an advocate for implementing emerging and innovative communications technologies, particularly in the field of cloud computing. His primary work experience is in the non-profit sector, mainly in health and human services. Ryan is an award-winning videographer, graphic design leader, and writer.