Russ Davidson Email Address

Vice President and Manager

First Hawaiian Bank is a financial institution.

Professional Profile - 20+ years of experience executing customer facing technology delivery programs and projects spanning a range of industries that include: retail banking, financial services, eCommerce, telecommunications, on-line education, commercial real estate, and product development. - Excellent communicator capable of working across business and technology organizations while interacting with executive leadership, sponsors, stakeholders, and execution team members alike. - Experienced program lead executing application and infrastructure consolidation and migration programs reducing costs, improving availability/performance and enhancing capability. - Broad experience in financial planning and program cost management while meeting aggressive business objectives and milestones. - Adept in application of Six Sigma improvement practices in analyzing risk, efficiency and stability opportunities across business and technology practices. - Experienced in the strategic and tactical operation of high volume, transactional customer facing online and mobile service delivery solutions. - Resourceful, creative problem-solver with proven aptitude in analyzing complex technical or business problems and delivering innovative solutions. - Capable operational risk management leader with extensive experience identifying, analyzing and remediating critical application availability opportunities. - Proven background in process improvement using industry best practices and quality assurance measures. Areas of Expertise - Large scale, customer facing SaaS application operations - End to end solutions engineering and execution - Structured program and project management - Infrastructure and application migration - Problem resolution and troubleshooting - Customer experience monitoring and analytics - Risk management - Performance and architecture validation testing