Kim Fales Email Address

Senior Consultant

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Accomplished IT Executive in both Retail and Wholesale industries with proven ability to organize large teams and solve difficult business problems across multiple disciplines. Led key initiatives, implementations and programs transforming companies while improving EBITDA, lowering DSO, driving efficiency, and increasing profitability. Strategic planner with experience applying technology to deliver business value. Respected leader, able to build highly motivated and accomplished teams focused on results and delivering value. Overseeing all aspects of an IT Department (IT Operations, Customer Support, Infrastructure, Security, eCommerce, EDI) with strong third-party vendor relationships to balance the needs of the organization and respond to changing technology to enhance end users' experiences and drive revenue growth. System Implementations: Eclipse, Distribution Warehouse systems, Mi9 Retail, Manhattan Assocaites (MAO, MAO POS, MIF, Scale), Salesforce (Commerce Cloud, CDP), Salsify, Widen, Payment Processors, Avalara, EDI, Clarip, ANT and many third-party integrations Specialties: Visionary Leadership, Project Management, System Implementations, P&L Management, Strategic Business Planning, Team Development, Financial Planning, Relationship Management and Problem Solving.