Jeff Lortz Email Address

Chief Information Officer, Vice President of Corporate Planning and Service Operatio

Critical Event Management Platform

25+ years growing profitable technology services businesses.Pivotal member of management team in public and private companies ranging from $10 million to $2 billion in revenue. Successfully built services business in new global markets, turned around struggling units, restructured large, complex organizations, managed acquisitions, and helped launch new products and services. Hands-on leader with broad technology and vertical markets experience.Client facing executive focused on enabling sales and customer success in manufacturing, high technology, financial services, healthcare, transportation, and local government verticals. Sold and supported leading edge enterprise and SaaS technology supporting application development, data warehousing, BPM, ITIL/ITSM, system monitoring, IT infrastructure management, and communication solutions.Proven results based high performer and strategic leader.Incubated new service business to $5M in 3 years and managed global P&Ls as large as $150M at 30% gross margins. Built comprehensive SaaS customer care programs resulting in 94% retention. Designed and implemented complex services portfolios across multiple global technology practices driving $250M in service revenue. Developed a global team of architects and managed teams as large as 600 consultants and managers.