Vice President, Global Service Operations
Entrust Datacard is a Computer Software company that is a provider of identity-based security solutions.
Greg Rasmussen is a service operations leader with a passion for extraordinary customer service and improving financial performance. He excels at leading process improvement, problem solving, and creating effective team environments. He is a forward thinker and big picture professional who also loves the details. Greg's broad operations experience and strong communication skills aid him in accomplishing business objectives while catalyzing a shared vision. Greg is highly skilled at analyzing financial and operational data, resulting in data-driven decisions that improve projects and profitability. He excels at generating solutions that find a common ground and meet the needs of various stakeholders, and he has financially turned around multiple businesses. He is an “all in” type of person who enjoys going above and beyond for his community and company. He relishes the challenge of finding gaps in services and operations while devising ways to deliver the highest levels of customer service. As a respected leader, Greg is adept at facilitating a path for his teams to move forward with clarity on goals, actions, and a sense of purpose. His approach is straightforward and driven by a strong desire to deliver the best end result possible. He excels at creating buy-in for challenging objectives, establishing trust, and building team camaraderie in order to achieve big organizational goals. In today’s competitive business environment, Greg Rasmussen is a refreshingly service-minded leader with the skills and experience to ignite a collaborative team effort and strengthen the company’s bottom line. ✔ Customer Service ✔ Operations ✔ Finance ✔ Profit and Loss Management ✔ Contract Administration ✔ Field Inventory Management ✔ Product Support ✔ Six Sigma ✔ Key Performance Indicators (KPI’s) ✔ Team Building ✔ Business turnarounds ✔ Sales ✔ Budgets ✔ Forecasting ✔ Customer Escalation ✔ Call Centers ✔ Customer Satisfaction Surveys ✔ Vehicle Fleet Management