Director, Utility Robotic Process Automation
Entergy Corporation is an integrated energy company that is focused on electric power production and retail electric distribution operations.
Results-oriented executive leading teams to develop operational strategies for service, sales and shared services organizations which have progressively increased in scope. Driven success through building strategic capabilities in the areas of business analytics, performance management, stakeholder relationships, process excellence, and change management. Results have shown proven ability to meet objectives under tight cost controls by leveraging industry experience within Retail, Hospitality, Energy and Utility. Specialties: Customer Service, Call Center, Utility Management, Shared Services, Performance Management, Project / Program Management, HR Operations
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