Janice Pringle Email Address

Associate Director, Field Patient Services

EMD Serono is the biopharmaceutical division of Merck KGaA, Darmstadt, Germany, a global pharmaceutical and chemical group. Neurodegenerative diseases, fertility and metabolic endocrinology, as well as oncology are our core therapeutic areas.

As a visionary Field Patient Services Specialist, I’m passionate about enabling the achievement of full business potential through the delivery of exceptional services across a well-reputed organization. Throughout my career, I maintained a track record of demonstrating award-winning performance by leading and implementing advanced initiatives and strategic plans. I have been helping the company to improve and prolong life for people living with difficult-to-treat conditions like infertility, multiple sclerosis, and cancer. During my professional journey, my priority remained enhancing organization's quality, value, and efficiency by utilizing advanced tools and processes. My leadership and management skills enable me to maintain a large client base while consistently attaining new opportunities and driving exponential business growth. If you need my support, feel free to connect with me to discuss your business goals and demonstrate how I can be a driving force in achieving them! Specialties: Cross-Functional Team Collaboration, Field Patient Services Management, MS Patient/Endocrinology Access Activities Oversight, Patient & Customer Experience, On-time Treatment Delivery, Stakeholders Engagement, Issues Resolution, Continuous Process Improvement, Patient Support Programs Leadership, Tactical planning & Execution, Training & Mentoring, KPIs Evaluation