Some informations about David Wilson:
Partner at Ebth
David is based in United States.
In my diverse career, I’ve focused on employee development, sales management, customer service, training, sports information, budget management, fundraising and creative marketing. I’ve found success developing organizations, improving process and enabling employees to succeed while reducing attrition. • Currently, I'm the Vice President of Operations for of Everything But The House. EBTH is a revolutionary online personal property and estate sale service provider based out of Cincinnati, Ohio ( EBTH has experienced rapid growth since 2006 and I was responsible for expanding EBTH to Louisville, KY and Indianapolis, IN in 2014. • Leadership experience as Charter Business Customer Care Director. Responsible for 300 + employees in virtual call center environment. • As Director of Fund Raising for St. Jude Children's Research Hospital, our team delivered on it's recruitment goal for the first time in 5 years. I was 200 + fund raising representatives in two states. • Heavily involved in the non-profit world. Along with my career at St. Jude, I participated in events for JDRF, Children's and Family Place, Home of the Innocents, Habitat for Humanity along with many others. • We created a proactive Liaison team that was responsible for reaching out to customers who reached the contact center multiple times. They managed the account as a single point of contact. Also included customers who were “at risk” by partnering with a Social Media group that ensured we stepped in to assist our customers who were having pain points shared on the internet. • With my Communications and Sports Information degree from Ithaca College, I bring a sports minded competitiveness to any task assigned. • Heavy focus on employee retention. Led all departments with the lowest attrition numbers in the company coming in under 20% each year responsible for the staffing figures. • Marketing and Social Media focus with recent roles at KoKo FitClub and One Stroke Inks. Specialties: Professional development of employees.

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